Resources for Families & Public
Digital Divide Toolkit
NEW! Connecting at Home Guide for Families
NEW! Guide: What is the Difference Between WiFi and Cellular?
Growing Up Digital
Presentations, videos, links, and resources to support teachers, students, and parents with digitally enhanced instruction.
Source: Desert Sands USD
Tech Trouble-shooting for Families
A graphic guide to address common home connection problems for distance learning, in 6 languages.
Source: San Francisco Unified School District
Adjusting the Microphone Volume
A simple guide with pictures to adjust the volume in Zoom and on a Chromebook, in 6 languages.
Source: San Francisco Unified School District
General Hotspot Troubleshooting Guide
A visual guide to target common issues with hotspots (all kinds), in 6 languages.
Source: San Francisco Unified School District
Verizon Hotspot Troubleshooting
A detailed hotspot troubleshooting guide for specifically Verizon hotspots. Guide can be used in other school districts and is in 5 languages.
Source: San Francisco Unified School District
Chromebook Troubleshooting
A visual guide to address common problems when using Chromebooks, in 6 languages.
Source: San Francisco Unified School District
Zoom Troubleshooting Guide
A guide with videos to help with common Zoom challenges, in 6 languages.
Source: San Francisco Unified School District
Optimize Your WiFi Network (English)
A simple infographic with tips to optimize your home wifi network.
Source: El Centro Elementary School District
Optimice su red WiFi (Espanol)
Una simpla infografia con cosejos para optimizar la red wifi de tu hogar.
Source: El Centro Elementary School District
How to Connect Your WiFi Router
This easy-to-follow article describes and pictures how to connect and optimize your home WiFi router.
Source: PCMag
Available Reduced-Cost Internet Plans
A list from the California Department of Education which summarizes available reduced-cost internet plans.
Source: CDE